AI foreverything you buildbuildcreateimaginedesignship.

# Example workflow configuration
# Adapt the setup to your business

workflow = {
    "channel": "voice",
    "goal": "Help a customer book a visit",
    "knowledge": ["services", "opening_hours"],
    "collect": ["name", "preferred_time"],
    "next_step": "Send the request to the team",
}

print(workflow["goal"])

// Example workflow configuration

const workflow = {
  agent: "Customer follow-up",
  trigger: "A new enquiry arrives",
  tasks: [
    "Read the request",
    "Prepare a helpful response",
    "Update the customer record",
  ],
  review: "Ask the team before sending",
};

console.log(workflow.agent);

# Information for your business agent

knowledge = {
    "services": "What we offer and how it works",
    "policies": "Returns, delivery, and support",
    "tone": "Clear, warm, and helpful",
    "boundaries": "Ask when the answer is unclear",
}

# Your documents. Your instructions.

// Example handoff configuration

const handoff = {
  when: [
    "The customer asks for a person",
    "The request needs approval",
  ],
  include: [
    "Conversation summary",
    "Customer details",
    "Requested next step",
  ],
};